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Front Office

HIRED! CONGRATULATIONS TO EVELYN! - ​Front Office at Concierge Medicine practice

HIRED! CONGRATULATIONS TO ANGIE! - ​Front Office at Orthopedic practice

JOB #2545

FRONT

&

BACK OFFICE

(Job # 2545 ) PART TIME with BENEFITS!! BILINGUAL SPANISH  Front and Back Office for DOWNTOWN LA medical practice.   

 

JOB DETAILS 

  • Support other Back Office staff with Rooming Patients and Interpretation for Spanish speaking patients, 

  • Assist handling medication refills

  • Assist Front Office as needed with calls, appointments, patient check in as needed

  • Experience with injections and blood draw NOT needed but helpful

 

REQUIREMENTS 

  • Bilingual Spanish required without option

  • Experience working in a private medical practice and be knowledgeable about medical terminology, documentation, HIPPA, OSHA and other medical matters

  • 2-3 years of private medical practice experience.

  • MUST BE VACCINATED

  • Computer experience with using an EMR system

  • Ability to be PUNCTUAL and reliable for the established work schedule.  

 

SCHEDULE and BENEFITS

  • M-F 10a-4p with 30 min lunch - perfect for students and parents with school pickup!

  • ​$22-23/hr

  • Benefits include PTO, sick, and paid parking

(Job #2537 ) ADMINISTRATIVE ASSISTANT for West LA medical practice.

 

JOB DETAILS:

Duties include greeting and assisting patients in person, monitoring the office waiting area

Answering and triage of calls, scheduling appointments for the practice in EMR system in MdSuites/Azeala,

E-scribing medication in Practice Fusion, 

Setting up Attorneys conferences, depositions and trials,coordinating all communications and details 

Performing prior authorizations, ensuring patient medical forms and medical records are maintained

Collect payments. 

Work in tandem with other staff to maintain effective communication with the owners, coworkers, patients and vendors.

 

REQUIREMENTS 

Minimum of 2 years medical office experience including Front Office, 

Computer proficient with a 45+ typing speed and experience using an EMR system for scheduling and payments

Professional level of communication skills both verbal and written 

 

SCHEDULE, COMPENSATION AND BENEFITS

8-5 or 8:30-5:30 M-F compensation DOE, Benefits include medical, dental, parking vacation, sick and holiday   

Job # 2537 Administrative Assistant

JOB #2536

Front Office with 5+ years' experience

(Job #2536 )  FRONT OFFICE for Beverly Hills Internal Medicine concierge medical practice.  Opportunity to be the welcoming face and voice of a high-profile concierge medical practice.

  

JOB DETAILS

  • Welcome patients, check patients in, scheduling 

  • Collect payments and handle batching collections & credit card payment daily

  • Provide callers with the benefits and details of concierge medical care including fees 

  • In charge of Patient flow, filling schedule gaps and ensuring the schedule is maximized for doctor time and patient care

  • Schedule procedures including paperwork and consents 

  • Handle duties alongside 3-4 other Front Office to ensure patient flow is smooth and doctors’ needs are handled

​

REQUIREMENTS

  • MUST HAVE 5+ years consistent experience as a Front Office in a private medical practice

  • Internal Medicine or Cardiology experience A PLUS

  • Must have a strong understanding of medications to be able to identify, discuss and handle prescriptions

  • Ideal candidates have experience in a “no insurance” medical practice

  • Polish in appearance, diction and written communication

  • Ability to develop rapport with callers, explain the benefits of concierge medicine and secure appointments.

  • Must be punctual, dependable, able to prioritize work with co-workers and have initiative to accomplish tasks with minimum direction

  • Able and desire to commit to a long-term, permanent position without interruption

 

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 8a-4:30p

  • $28+/hr depending on experience

  • Benefits include full medical for Kaiser HMO or can choose  PPO  employee pay difference, disability, parking, vacation, sick and holidays with a 401(k) matched after 1 year 

JOB #2535

Front Office with Billing Knowledge

(Job # 2535)   High Profile Ophthalmology Practice in West LA seeks an experienced FRONT OFFICE with BILLING KNOWLEDGE  Ideal candidates enjoy working with patients as well as staying organized to collect payments at time of visit

 

ABOUT THE POSITION

  • Handle phones, appointments and check ins

  • Coordinate insurance verification, referrals and authorizations and confirm secondary insurance when applicable 

  • Ensure insurance has been verified to effectively collect payments and co-payments on appointment day

  • Assist patients in identifying their payment portion and payment options

  • Review coding and billing details to ensure they fit the payer criteria

  • Submit billing

  • Track and manage insurance claims 

  • Work denials, evaluating medical records, codes and other details to determine the issue.  Draft and submit appeals based on research

  • Monitor collections to ensure timely payment and follow up on non-payment with insurance companies and individuals

 

QUALIFICATIONS

  • Work experience in some area of optometry or ophthalmology

  • Minimum of two years of experience handling Front Office or Billing for a private practice

  • Experience working with medical EMR and billing systems - NexTech and Practice Plus highly desired

  • Experience in Insurance verification, Billing, Payment Posting, Accounting, and/or AR

  • Knowledge of CPT codes, ICD-10 and Modifiers

  • Experience working with primary & secondary insurances

  • Highly organized and detail oriented with an ability to request and collect payments including large amounts

  • Experience with financial posting & tie-outs

  • Professional verbal and written communication skills as well as customer service

  • Proficient in Microsoft Office (Excel, Word, etc.)

  • Self-motivated, dependable and can work independently, as well as on a team

  • All serious candidates will be subject to a background check

 

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F  8:30a-5p

  • Compensation  $25.00+ per hour

  • Benefits include Health, Dental, Life, Vision, 401(k), Vacation, Sick and Holidays! 

JOB #2533

Call Center Coordinator

(Job # 2533)   West LA OPHTHALMOLOGY, SURGERY AND AESTHETICS Practice looking for a skilled Call Center Coordinator.  This is a great opportunity for someone who enjoys working with a team, is proactive in identifying caller needs and seeks a fast pace.  


ABOUT THE POSITION

  • This person coordinates all calls coming into the office providing information on the practice as needed with the goal to secure appointments.

  • Triage caller needs and facilitate getting them information or connected to the proper staff member 

  • This role requires someone who is proactive in asking questions to properly identify the caller's needs 

  • Sales experience is a primary focus for this position as once this person identifies the caller's needs, if the caller is not already a patient, talk with the caller to answer questions and provide information to secure an appointment or consultation right then.  

  • This role also coordinates medical records, faxing, handles data entry, scheduling appointments, responding to emails, some insurance verification and returning calls. 

 

QUALIFICATIONS:

  • Minimum 2 years’ prior experience 

  • Ophthalmology experience ideal but not necessary. Sales Experience preferred 

 

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F  8:00a-5p

  • Compensation  $20.00 - $25.00 per hour plus bonus

  • Benefits include Health, Dental, Life, Vision, 401(k), Vacation, sick and Holidays! 
     

JOB #2529

IVF Coordinator

(Job #2529)  FERTILITY practice in central LA seeking experienced IVF Coordinator.  This person may be CLERICAL or CLINICAL an MA or LVN with clinical experience, OR can be someone with Clerical IVF Coordination and open to being trained to help in the back office with egg retrieval and other back office tasks.  Wonderful opportunity to work with patients from start to finish - helping them to achieve their family development goals through a personal and custom process.  Work one-on-one with patients providing care in a boutique setting!

​

JOB DETAILS

  • This role works directly with patients learning what they need, coordinating appointments, procedures, guiding patients through the steps and assisting when needed in the clinical processes

  • Work with billing to set up and coordinate payments

  • Provide ongoing guidance to patients and significant others, “hand-holding,” support, provide guidance to resources and assist them through the processes

 

REQUIREMENTS

  • Prior experience coordinating IVF processes and treatments 

  • Ability to work on site in central LA office M-F full time (not remote!)

  • If not an experienced Back Office, must have an interest in learning back office processes

  • This position may work between 2 locations with travel compensated if necessary to travel to north LA location.

  • Must be able to maintain a calm demeanor and soothing support with an understanding that this is a very challenging time for patients and their families.  

  • Must have personal transportation as this position may require some days working in north LA office.  Travel will be compensated for those days! 

 

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 8:30a-5p rare Saturdays when unique patient needs arise to match biological timing requirements

  • $40+/hr DOE. 

  • Benefits include paid health, dental, pension plan, vacation, sick, holidays and parking

Job # 2516

FRONT OFFICE 

(Job # 2516) FRONT OFFICE for Beverly Hills Internal Medicine concierge medical practice. Opportunity to be the welcoming face and voice of a high-profile concierge medical practice.

 

JOB DETAILS

  • Handle a very busy Front Office with multiple phone lines and multiple doctors' schedules

  • Welcome patients, check patients in, scheduling Collect payments and handle batching collections & credit card payment daily

  • Provide callers with the benefits and details of concierge medical care

  • In charge of Patient flow, filling schedule gaps and ensuring the schedule is maximized for doctor time and patient care

  • Schedule procedures including paperwork and consents

  •  

REQUIREMENTS

  • 3+ years consistent experience as a Front Office in a private medical practice EMR

  • Internal Medicine experience preferred

  • Experience with ability to pick up new program quickly

  • Experience with Meaningful Use very helpful!

  • Prior experience working with multiple doctors

  • Experienced handling multiple phone lines effectively

  • Ability to handle a fast pace with poise and professionalism

  • Experienced at prioritizing multiple tasks, phones, check-ins

  • Must have a strong understanding of medications

  • Ideal candidates have experience in a “no insurance” or Concierge medical practice

  • Polish in appearance, diction and written communication

  • Ability to develop rapport with callers, explain the benefits of concierge medicine and secure appointments.

  • Must be punctual, dependable, able to prioritize work with co-workers and have initiative to accomplish tasks with minimum direction Able and desire to commit to a long-term, permanent position without interruption

 

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 7:45a-4:15p - full time 40-hr work week

  • $23-$26/hr depending on experience

  • Benefits include full medical, disability, parking, vacation, sick and holidays with a 401(k) matched after 1 year

Job # 2497

PERSONAL INJURY COORDINATOR / INSURANCE SPECIALIST

(Job #2497) Seeking a Personal Injury Coordinator / Insurance Verification Specialist for an Interventional Pain Management Practice in Beverly Hills!

 

JOB DETAILS

  • Handle a variety of responsibilities, identifying priorities and accomplishing tasks in a timely manner

  • Initial and ongoing contact with patients, attorneys, and medical providers

  • Scheduling PI medical appointments

  • Request PI medical records

  • Manage PI client’s medical care

  • Open and close PI files

  • Verify eligibility and insurance benefits for Medicare patients

  • Maintain accurate policy details in the Practice Management Software prior to patient appointments

  • Communicate with Medicare patients effectively to resolve any eligibility issues

  • Confirm copayments with patients prior to scheduled appointments

  • Point of contact for internal and external inquiries regarding eligibility

  • Gather, analyze, and research information/documents

  •  

REQUIREMENTS

  • Must have 2+ years of prior experience in an Administrative role with a Medical or Pain Management Practice Basic knowledge of medical terminology

  • Ability to manage a high call volume and emails prioritizing and responding to patient requests in a timely manner Excellent organizational, written and communication skills with a high attention to details

  • Comfort with requesting and collecting large payments

  • Professional polish in working with referring medical offices and attorneys

SCHEDULE, COMPENSATION AND BENEFITS

  • Monday to Friday 8:30am – 5pm

  • Pay: Starting at $28.00 per hour

  • Benefits: Health, Dental, Vision, 401k, PTO, Paid parking, 3 Sets of scrubs yearly

Job #2466

AESTHETICS

FRONT and BACK OFFICE

(Job #2466) MEDICAL FRONT and BACK OFFICE for a Beverly Hills PLASTIC SURGERY and INTERNAL MEDICINE practice. 

RESPONSIBILITIES

  • Make and confirm appointments ensuring a solid schedule for best use of practitioner time

  • Coordinate schedules for multiple practitioners in and out of the office

  • Provide appointment planning details to patients

  • Check in patients confirming personal, insurance and co-payment information

  • Triage caller inquiries ensuring a quick and professional follow-up of information

  • Create patient files and update existing files using EMR system

  • Room patients taking vitals, documenting medical history and changes from last visit

  • Assist with exams when extra hands are needed

  • Blood draw and injections helpful but not required

 

QUALIFICATIONS

  • Strong organizational and teamwork skills are required as this position works hand-in-hand with other staff members

  • Blood draw and injections helpful but not required

  • Medical Assistant Certification and experience working both Front and Back Office

  • Must have a professional-level of verbal communication and presentation appropriate for a high-level aesthetics practice

  • Ability to thrive in a fast-paced environment, evaluating task priorities shifting duties as needed Medium level of computer proficiency with an ability to pick up new programs with relative ease and light guidance 

  • Ability to arrive on time, daily to work for the benefit of the patients and co-workers.

  • Mindset that whatever needs to be done to ensure proper patient care is in the job description!

 

SCHEDULE, SALARY AND BENEFITS

  • M-F 8:30a-5:30p

  • Competitive salary based on experience

  • Benefits include 100% paid health insurance from employer’s options, Vacation, Sick, Holidays and fully paid parking.

Job #2447

MEDICAL SECRETARY

(Job #2447)  MEDICAL SECRETARY for Cardiology practice in Beverly Hills.

This position is for someone who is very accommodating and can work directly with the doctor to handle all scheduling and patient needs

 

JOB DETAILS

  • Scheduling and coordinating multiple cardiac procedures i.e.: Nuclear stress tests, vascular studies, echocardiograms, cardiac CT scans, treadmills, holter monitors, cath lab

  • Taking and handling messages for the doctor

  • Maintaining doctor schedule for surgery and other meetings

  • Add a patient to the EMR system

  • Handle pharmacy call and refills

  • Triage patient needs, coordinating follow-up with doctor

  • Coordinate patient pre-surgical consents, records requests and other miscellaneous documents

 

REQUIREMENTS

  • Prior experience as a private practice doctor's administrative assistant or secretary

  • Ability to handle a fast pace while remaining focused and reprioritizing tasks as needed

  • Ability to proactively approach patients and initiate the conversation of Concierge membership

  • Strong knowledge of medical terminology for internal medicine or cardiology

  • Computer proficient to learn the EMR system to schedule and maintaiin patient data

  • Professional communication verbal and written

  • Initiative to reach out to patients, collect payments and ensure patient satisfaction

  •  

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 8a-5pm

  • Competitive Compensation based on experience 

  • Benefits include Health Insurance, Parking, Vacation, Sick and Holidays

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