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Front Office

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HIRED! CONGRATULATIONS TO SHANNON! - â€‹Front Office at ENT practice

HIRED! CONGRATULATIONS TO ANGIE! - â€‹Front Office at Orthopedic practice

Job # 2497

PERSONAL INJURY COORDINATOR / INSURANCE SPECIALIST

(Job #2497) Seeking a Personal Injury Coordinator / Insurance Verification Specialist for an Interventional Pain Management Practice in Beverly Hills!

 

JOB DETAILS

  • Handle a variety of responsibilities, identifying priorities and accomplishing tasks in a timely manner

  • Initial and ongoing contact with patients, attorneys, and medical providers

  • Scheduling PI medical appointments

  • Request PI medical records

  • Manage PI client’s medical care

  • Open and close PI files

  • Verify eligibility and insurance benefits for Medicare patients

  • Maintain accurate policy details in the Practice Management Software prior to patient appointments

  • Communicate with Medicare patients effectively to resolve any eligibility issues

  • Confirm copayments with patients prior to scheduled appointments

  • Point of contact for internal and external inquiries regarding eligibility

  • Gather, analyze, and research information/documents

  •  

REQUIREMENTS

  • Must have 2+ years of prior experience in an Administrative role with a Medical or Pain Management Practice Basic knowledge of medical terminology

  • Ability to manage a high call volume and emails prioritizing and responding to patient requests in a timely manner Excellent organizational, written and communication skills with a high attention to details

  • Comfort with requesting and collecting large payments

  • Professional polish in working with referring medical offices and attorneys

SCHEDULE, COMPENSATION AND BENEFITS

  • Monday to Friday 8:30am – 5pm

  • Pay: Starting at $28.00 per hour

  • Benefits: Health, Dental, Vision, 401k, PTO, Paid parking, 3 Sets of scrubs yearly

Job # 2480

FRONT OFFICE

(Job #2477 ) FRONT OFFICE for Burbank-area mid-sized Pulmonary practice

​

JOB DETAILS

  • One of three Front Office staff who work cohesively to handle the front office, overlapping duties and ensuring a fluid and efficient front desk and quality patient management

  • Coordinate the details of 60-80 patient visits per day - this is a BUSY practice!

  • Triage calls on a 6-line phone system, providing information, answering questions, and making appointments Coordinate and confirm appointments for MRI-CTs, procedures, and exams

  • Coordinate charts ensuring all paperwork, test results, and follow-ups are present for upcoming appointment date

  • Collect copayments and balances, documenting details

  • Handle authorizations, referrals and coordinate insurance information

  • Coordinate medical records requests and test results with external offices and patients

  • Strong training program to learn the systems

  • Staff is integrated into the full scope of the Front Office Staff's duties as tasks are mastered and personal pace to handling work tasks picks up

 

REQUIREMENTS

  • Experience with both VIP patients and HMO insurance patients

  • Have a proactive mentality seeing what needs to be handled and do it with minimum direction

  • Ability to work efficiently and effectively in a Front Office team setting

  • Professional interpersonal communication skills in working with other Front Office staff, doctors, and patients Computer proficient in learning scheduling and medical records programs, answering emails and coordinating medical records

  • Efficient typing skills in terms of speed and accuracy

  • Professional writing and speaking skills to ensure chart details are recorded accurately

 

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 8:30 am - 4:30 pm

  • $19 - $21/hr depending on experience

  • Benefits including Medical, Dental and Vision, AFLAC, 2 weeks vacation per year, 401(k) (not matched) paid holidays, paid parking and sick days

Job # 2477

FRONT OFFICE

(Job #2477 ) FRONT OFFICE for Beverly Hills Internal Medicine concierge medical practice. Opportunity to be the welcoming face and voice of a high-profile concierge medical practice.

​

JOB DETAILS

  • Handle a very busy Front Office with multiple phone lines and multiple doctors's schedules

  • Welcome patients, check patients in, scheduling

  • Collect payments and handle batching collections & credit card payments daily

  • Provide callers with the benefits and details of concierge medical care

  • In charge of Patient flow, filling schedule gaps, and ensuring the schedule is maximized for doctor time and patient care

  • Schedule procedures including paperwork and consent

 

REQUIREMENTS

  • 5+ years of consistent experience as a Front Office in a private medical practice

  • EMR Experience with the ability to pick up new programs quickly

  • Experience with Meaningful Use is very helpful!

  • Prior experience working with multiple doctors

  • Experienced handling multiple phone lines effectively

  • Ability to handle a fast pace with poise and professionalism

  • Experienced at prioritizing multiple tasks, phones, check-ins

  • Internal Medicine or Cardiology experience

  • REQUIRED Must have a strong understanding of medications

  • Ideal candidates have experience in a “no insurance” or Concierge medical practice

  • Polish in appearance, diction, and written communication

  • Ability to develop rapport with callers, explain the benefits of concierge medicine, and secure appointments.

  • Must be punctual, dependable, able to prioritize work with co-workers, and have initiative to accomplish tasks with minimum direction

  • Able and desire to commit to a long-term, permanent position without interruption

 

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 8a-4:30p - full-time 40-hr work week

  • $24-$25/hr depending on experience

  • Benefits include medical, parking, vacation, sick, and holidays with a 401(k) matched after 1 year

Job # 2475

FRONT and BACK OFFICE

Wednesdays

and

Thursdays

(Job # 2475 ) PART TIME with BENEFITS!!  BILINGUAL FRONT AND BACK OFFICE for West LA medical practice.  1-2 days per week Wednesdays and optional Thursdays.

  

JOB DETAILS 

  • Support other Back Office staff with Rooming Patients and Interpretation for Spanish speaking patients, 

  • Assist handling medication refills

  • Assist Front Office as needed with calls, appointments, patient check in as needed

 

REQUIREMENTS 

  • Bilingual Spanish required without option

  • Medical Assistant from an accredited Medical Assisting program

  • 2-3 years of private medical practice experience.

  • MUST BE VACCINATED

  • Computer experience with using an EMR system

  • Ability to be PUNCTUAL and reliable for the established work schedule.

 

SCHEDULE and BENEFITS

  • 8:30-5:30 full day Wednesdays and optional Thursdays

  • Benefits include PTO, sick, and paid parking

  • Salary $22+ DOE

Job #2466

AESTHETICS

FRONT and BACK OFFICE

(Job #2466) MEDICAL FRONT and BACK OFFICE for a Beverly Hills PLASTIC SURGERY and INTERNAL MEDICINE practice. 

RESPONSIBILITIES

  • Make and confirm appointments ensuring a solid schedule for best use of practitioner time

  • Coordinate schedules for multiple practitioners in and out of the office

  • Provide appointment planning details to patients

  • Check in patients confirming personal, insurance and co-payment information

  • Triage caller inquiries ensuring a quick and professional follow-up of information

  • Create patient files and update existing files using EMR system

  • Room patients taking vitals, documenting medical history and changes from last visit

  • Assist with exams when extra hands are needed

  • Blood draw and injections helpful but not required

 

QUALIFICATIONS

  • Strong organizational and teamwork skills are required as this position works hand-in-hand with other staff members

  • Blood draw and injections helpful but not required

  • Medical Assistant Certification and experience working both Front and Back Office

  • Must have a professional-level of verbal communication and presentation appropriate for a high-level aesthetics practice

  • Ability to thrive in a fast-paced environment, evaluating task priorities shifting duties as needed Medium level of computer proficiency with an ability to pick up new programs with relative ease and light guidance 

  • Ability to arrive on time, daily to work for the benefit of the patients and co-workers.

  • Mindset that whatever needs to be done to ensure proper patient care is in the job description!

 

SCHEDULE, SALARY AND BENEFITS

  • M-F 8:30a-5:30p

  • Competitive salary based on experience

  • Benefits include 100% paid health insurance from employer’s options, Vacation, Sick, Holidays and fully paid parking.

Job #2459

AESTHETICS

FRONT OFFICE

(Job #2459) - Santa Monica area DERMATOLOGY practice seeks experienced medical FRONT OFFICE ASSISTANT.

​

JOB DETAILS

  • Handle phones, triage caller needs, providing callers with information about practice products and services, facilitate action by back office staff and practitioners when needed

  • Make and confirm appointments providing patients with preparation details

  • Collect payments for services and products

  • Check patients in, initiating chart and coordination transfer to the back office

  • Assist with inventory of office and medical supplies

  • Coordinate faxes and emails with appropriate staff

 

JOB REQUIREMENTS

  • 2+ years consistent experience working in a medical private practice as a Front Office 

  • Computer proficient with experience working with an EMR system - Nextech a plus!

  • Polished communication skills written and spoken for phones, emails and charting

  • Understanding of Dermatological terminology and procedures highly desired

  • Ability learn about practice services and products and be able to proactively educate callers with a goal to securing an appointment or consultation

  • Ability to be punctual to work every day and ready to start by assigned work time.

  • Willingness to assist back office with rooming a patient, taking vitals and documenting a medical history.

  • Full understanding of and compliance with HIPAA and OSHA regulations

  •  

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 8:30a-5:30p  (no nights/weekends)

  • $22-25 depending on level of experience

  • Strong benefits package including FULL Anthem HMO (or option to choose PPO and employees only pays the difference), 401(k) after 1,000 hours, Sick, Vacation, Holidays and Paid Parking

Job #2447

MEDICAL SECRETARY

(Job #2447)  MEDICAL SECRETARY for Cardiology practice in Beverly Hills.

This position is for someone who is very accommodating and can work directly with the doctor to handle all scheduling and patient needs

 

JOB DETAILS

  • Scheduling and coordinating multiple cardiac procedures i.e.: Nuclear stress tests, vascular studies, echocardiograms, cardiac CT scans, treadmills, holter monitors, cath lab

  • Taking and handling messages for the doctor

  • Maintaining doctor schedule for surgery and other meetings

  • Add a patient to the EMR system

  • Handle pharmacy call and refills

  • Triage patient needs, coordinating follow-up with doctor

  • Coordinate patient pre-surgical consents, records requests and other miscellaneous documents

 

REQUIREMENTS

  • Prior experience as a private practice doctor's administrative assistant or secretary

  • Ability to handle a fast pace while remaining focused and reprioritizing tasks as needed

  • Ability to proactively approach patients and initiate the conversation of Concierge membership

  • Strong knowledge of medical terminology for internal medicine or cardiology

  • Computer proficient to learn the EMR system to schedule and maintaiin patient data

  • Professional communication verbal and written

  • Initiative to reach out to patients, collect payments and ensure patient satisfaction

  •  

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 8a-5pm

  • Competitive Compensation based on experience 

  • Benefits include Health Insurance, Parking, Vacation, Sick and Holidays

Job #2428

FRONT OFFICE

(Job # 2428) FRONT OFFICE for Burbank-area mid-sized Pulmonary practice

 

JOB DETAILS

  • One of three Front Office staff who work cohesively to handle the front office, overlapping duties and ensuring a fluid and efficient frott desk and quality patient management

  • Coordinate the details of 60-80 patient visits per day - this is a BUSY practice!

  • Triage calls on a 6-line phone system, providing information, answering questions and making appointments Coordinate and confirm appointments for MRI-CTs, procedures and exams

  • Coordinate charts ensuring all paperwork, test results and follow-ups are present for upcoming appointment date

  • Collect copayments and balances, documenting details

  • Handle authorizations, referrals and coordinate insurance information

  • Coordinate medical records requests and test results with external offices and patients

  • Strong training program to learn the systems

  • Staff is integrated into the full scope of the Front Office Staff's duties as tasks are mastered and personal pace to handling work tasks picks up

  •  

REQUIREMENTS

  • Experience with both VIP patients and HMO insurance patients

  • Have a proactive mentality seeing what needs to be handled and do it with minimum direction

  • Ability to work efficiently and effectively in a Front Office team setting

  • Professional interpersonal communication skills in working with other Front Office staff, doctors and patients Computer proficient to learn scheduling and medical records programs, answer emails and coordinate medical records

  • Efficient typing skills in terms of speed and accuracy

  • Professional writing and speaking skills to ensure chart details are recorded accurately

  •  

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 8:30-5:30p

  • $19 - $21

  • Benefits including Medical, Dental and Vision, AFLAC, 2 weeks vacation per year, 401(k) (not matched) paid holidays, paid parking and sick days

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