Front Office
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Job #2299
Biller
(Job # 2299) BILLER for Encino Pediatrics medical practice
ABOUT THE POSITION
- Biller role will evaluate charts, notes, and other sources to ensure billing covers complete services.
- Evaluate denials, submit appeals when needed
- Coordinate with patients to arrange payment plans when needed
- Monitor accounts receivables, follow-up on billing to maintain current payment status for accounts
- Report AR to management, providing details and solutions for aging or accounts with issues
- Staff has longevity and seeks a co-worker with the same work ethic and longevity in their work history.
- There is a strong training program – duration depends on experience and learning curve of the worker.
- Work as a team to ensure patients are greeted, roomed promptly and doctors can move efficiently.
- Staff covers each other during busy times, vacations, etc. so during busy times, should be open to assisting with phones to ensure patients can reach the practice in a timely manner.
REQUIREMENTS
- 2+ years' prior experience working as a medical biller in a formal healthcare facility or doctor’s practice
- Must be vaccinated and boosted for this position.
- Upbeat personality with an ability to work AND FOCUS in a noisy atmosphere.
- Strong willingness to assist front office occasionally as needed - especially with billing questions
- Strong and confident skills in evaluating charts, notes and EMR to bill complete services
SCHEDULE & COMPENSATION
- M-F 8a-5:30p, 8-hour schedule. Half day on Saturday with a half-day off on a chosen weekday.
- Specific start can be 8a, 8:30a or 9a, to be determined before hiring.
- $23-25/hr depending on level of experience
- Strong benefits package including medical, paid vacation / sick / holidays, 401K, Cafeteria plan, and paid parking.
Job #2297
Front Office
(Job #2297) FRONT OFFICE for a Beverly Hills Dermatology practice
ABOUT THE POSITION:
- This role is the first point to ensure a high degree of patient customer service
- Work as part of a Front Office team to handle caller, patient and doctor needs
- Make and confirm appointments, triage patient needs and handle caller inquiries
- Check patients in/out, handle insurance verification, referrals, collect and record payments
- Provide details to patients to ensure they are prepared for their appointment and procedure if appropriate
REQUIREMENTS:
- 2+ years' experience as a private practice Front Office
- Must have Dermatology, Plastics or other similar aesthetics, allergy or skincare experience
- Must have a natural appearance - will not consider candidates who are obviously enhanced with injectibles or fillers as that does not reflect the practices of this office
- Warm personality, good diction, excellent written communication, high attention to details
- This is one of several Front Office so must be able to handle overlapping duties with other staff to ensure a smooth and efficient patient flow
- Computer proficiency with some experience working with an EMR/EHR scheduling system – EMA or Modernizing Medicine highly desired
SCHEDULE COMPENSATION & BENEFITS:
- M-F 8a-4p
- $23+/hr based on experience
- includes a very strong benefits package including significant amount toward company Health, Vision, Paid Parking, Paid Vacation, Sick, Paid Holidays, Pension Plan with matching funds after 1 year!
Job #2286
Medical Assistant / Front Office
(Job #2286) FRONT OFFICE / Lite BACK OFFICE for Internal Medicine / Pulmonary practice in SANTA MONICA. Get FRIDAYS OFF!!
Wonderful office with long-time employees is looking for an experienced Medical Front Office to add to their team
ABOUT THE JOB:
- This position solely handles the Front office including busy phone lines, handling appointments, triage of patient calls,
- Light back office helping to put patients in rooms and helping with supplies
- Making and confirm appointments proactively filling gaps in the schedule as needed
- Check patients in and out, updating personal and medical details and insurance
- Ensure a smooth flow of patients into the practice.
- Help BACK Office when needed bringing the patients to the back, vitals, cleaning and stocking rooms.
REQUIREMENTS:
- 2+ years’ consistent experience working as a medical Front Office - Open to Entry Level
- Seeking a long-term (3+ years) opportunity
- Prior experience working with an EMR - PrimeClinical experience is highly desired, but other electronic medical records’ experience will be considered
SCHEDULE AND COMPENSATION:
- Monday – Thursdays – FRIDAYS OFF!!!
- Benefits include 80% of Medical Insurance paid, Paid Parking, 1 weeks’ vacation after first year, 2 personal days, Sick time accrual and paid Holidays
- $23/hr depending on experience
SCHEDULE AND COMPENSATION:
- Monday – Thursdays – FRIDAYS OFF!!! 8a-5p (36 hrs/wk)
- Benefits include 80% of Medical Insurance paid, Paid Parking, 1 weeks’ vacation after first year, 2 personal days, Sick time accrual and paid Holidays
- $23-$ 25/hr depending on experience
Job #2280
Front Office / Patient Coordinator
(Job # 2280) FRONT OFFICE / PATIENT COORDINATOR needed for Pasadena- area Orthodontic practice
ABOUT THE POSITION
Assist Front Office with patient calls
Make and confirm appointments
Discuss treatment options with patients
Assist patients with payment plans and financing options
REQUIREMENTS:
- 1+ years of experience working in a dental office
- Experience in a dental office handling incoming calls, triaging patients' needs, and making and confirming appointments.
Understanding of dental terminology, treatments, and procedures ideally with experience in Orthodontics or Family Dental
Experience talking with patients about dental treatments and procedures
Professional appearance and communication, spoken and written
- Computer proficiency including Word and some Dental EMR systems (Dentrix, Eaglesoft, Dolphin...)
SCHEDULE AND COMPENSATION
- M-F Full Time 8:00 AM - 5:00 PM
Competitive Compensation based on experience.
30-hr work week with benefits!!
Job #2271
FRONT OFFICE
30-hr work week WITH BENEFITS!!! (Job #2271) FRONT OFFICE for SANTA MONICA Family practice.
ABOUT THE POSITION
- Make and confirm appointments ensuring a solid schedule for best use of practitioner time
- Coordinate schedules for multiple practitioners
- Check in patients confirming personal, insurance and payment information
- Coordinate answers to caller inquiries with practitioner
REQUIREMENTS
2+ years’ experience as a Front Office for a private medical practice
Moderate level of computer proficiency required and an ability to trouble-shoot when needed
Must have a professional-level of verbal communication and presentation
Willingness to assist throughout the practice as needed as this position works hand-in-hand with Back Office team members for smooth transitions through the practice
Ability to handle the front office with minimum guidance
Some Back Office experience highly desired (rooming, vitals, medical history)
Must be able to cross-train in all areas
Smart, detail-oriented, and a fast learner
Mature, with a good personality and ability to build relationships with patients
SCHEDULE & COMPENSATION
- 30-Hour Work Week - M - Th 8:00 AM - 3:00 PM, F - 8:00 AM - 12:00 PM
- $25+/hr +
- Benefits include: 100% Medical After 60 Days, 2 weeks Accrued Vacation/Sick PTO, Paid Parking and Holidays
Job #2269
SURGERY SCHEDULER
(Job #2269) SURGERY SCHEDULER for MARINA-area medical practice.
ABOUT THE POSITION
- Work with the Front Office to coordinate consultations, exams, and surgeries.
- Answer calls identifying the caller’s need and providing information on what the practice offers, route calls or take messages
- Make and confirm consultations, pre/post-op exam appointments and surgeries.
- Track and follow-up on consultations answering questions and providing information on next steps
- Handle insurance verification, authorizations, collect and document payments
- Collect and post payments
- Ensure all consents and other surgical documents are completed prior to procedure day
- Provide patients with Pre-op instructions, provide guidance regarding post-op transportation and care
REQUIREMENTS
- Must have 1+ years' experience scheduling surgical procedures AND 2+ years’ consistent employment in a medical practice in any role.
- Ideal candidates have experience in plastic surgery
- Professional appearance and communication skills; warm and friendly personality.
- Strong phone and organizational skills, with an ability to coordinate and prioritize tasks
- Computer proficient with an ability to pick up a new program easily with minimum instruction.
- Ability to handle tasks in a busy work atmosphere with minimum supervision.
SCHEDULE & COMPENSATION
- M-F normal 40-hour work week 9a-5:30p NO NIGHTS, WEEKENDS OR HOLIDAYS!
- $22+/hr + Compensation based on experience
- Benefits include: 50% Health, Dental and Vision, 401(k) with a 3% from the company after 1 year of employment, Paid Parking, Vacation, Sick and Holidays
Job #2227
Front Office
(Job #2227) FRONT OFFICE needed for Beverly Hills Ophthalmology practices.
ABOUT THE POSITION
- This person spearheads Front Office teammates to ensure the front offices is maintained as an inviting atmosphere to callers and visitors.
- Answer calls providing information on services and products, identifying their need, make and confirm appointments.
- Handle referrals and perform insurance verification, collect and document payments
- Ensure a smooth and efficient front desk and reception process handling calls and client needs in a timely manner
- Coordinate eyewear orders with patients
REQUIREMENTS
- Must have 2+ years' experience working Front Office in a Healthcare private practice.
- Ideal candidates have experience in a vision office - optometry or ophthalmology
- Professional appearance and communication skills; warm and friendly personality.
- Strong phone and organizational skills, with an ability to coordinate and prioritize tasks
- Computer proficient with an ability to pick up a new program easily with minimum instruction.
- Ability to handle the front desk with minimum supervision.
SCHEDULE & COMPENSATION
- Schedule is Monday - Friday 8a-5p
- Competitive salary based on experience: $24+
- Competitive Benefits package include 50% paid health, 2 weeks accrued vacation, 2 personal days per year, 6 accrued sick days, paid holidays, pension plan and Paid Parking.
Job #2217
Doctor's Secretary
(Job #2217) MEDICAL SECRETARY for Santa Monica Neurological practice.
ABOUT THE POSITION
- Seeking someone who is experienced, polished and committed to a high degree of patient care.
- General front office duties, including patient check ins/out and scheduling for a 3-doctor practice
- Answering phones Gathering lab results
REQUIREMENTS
- 5+ years’ experience in a medical work environment required
- High attention to detail in performing tasks and writing
- Strong understanding of proper business and medical office behavior, communication, writing and speech
- Should be PC proficient with EMR experience (office uses IMS and Kareo)
- Medium to high level of typing accuracy with efficient WPM typing speed.
- Must be able to prioritize tasks with strong organizational skills and enjoy working with others covering as needed to ensure patients’ and doctors’ needs are met
- Have a knowledge of medical terminology and an interest to proactively expand that knowledge
- Experience working in a very busy office with multiple practitioners and their assistants
- Covid Vaccination preferred and masks required in the office for all staff
SCHEDULE & COMPENSATION
- M-F 9a-5p
- Depending on experience: $23+
- Stipend toward medical insurance, 401(k), Vacation, Sick and Paid holidays, Paid Parking
Job #2215
Front Office,
Float to Records
(Job #2215) FRONT OFFICE / FLOAT to MEDICAL RECORDS for Santa Monica Surgical Office.
ABOUT THE POSITION
- This position works both Front Office and Medical Records partnering with other staff to handle calls, schedule, verifications, and medical record coordinations
- This is a busy office so requires Front Office staff to work as a team to accomplish a high level of patient care and operations
- Works with patients to ensure they are prepared for their surgery dates, understands and completes paperwork, have post-op arrangements made with care givers
REQUIREMENTS
- Positive attitude to help patients and co-workers however needed
- Requires attention to detail, a willingness to be flexible in job duties and an ability to observe what is happening to handle things as they arise.
- Professional communication skills including phone, live interaction, and written information
- Warm personality to help patients with questions, arrangements, and other details to comfort patients in preparation for their surgery
- High attention to detail. As the job duties change, ensure that tasks are completed before moving on to new tasks.
- Inter-employee communication – work with other employees to ensure processes are completed in a complete and timely manner
- Spanish speaker desired but not required
- Covid Vaccination required for this position
SCHEDULE & BENEFITS
- M-F 8:30a-5pm
- $20-$22+ depending on experience
- Benefits include partially paid Medical, Dental, Vision – Blue Cross or Kaiser, Paid covered parking, accrued PTO for vacation, sick and holidays, 401(k) with 4% match
Job #2198
Medical Assistant and Front Office
(Job #2198) MEDICAL ASSISTANT / FRONT OFFICE for Beverly Hills ENT & Surgery practice.
ABOUT THE POSITION
- Managing phones, triage of caller needs, making and confirming appointments, provide appointment information
- Check in, insurance verification, collection of payments and co-pays
- Helping with prescriptions and patient inquiries about procedure preparations
- Coordinate pre-op appointments, approvals and all paperwork prior to procedure day
REQUIREMENTS
3+ years’ consistent work experience in a medical practice, preferably with multiple practitioners
References from prior employers
Strong computer skills including proper spelling and sentence structure
- Professional communication skills and a conservative office presentation
- Interest in helping throughout the practice as needed with proper training
Upbeat and warm personality, able to manage Reception guests with strong attention to detail
- This is a high-profile practice requiring the ability to provide excellent customer service and patient care
- Practice does minor surgeries in office and must be willing to learn the nuances of the practice as this position provides crucial preparation information to patients on their procedures
SCHEDULE & COMPENSATION
- Full-time position Monday through Friday 8:30AM-5:00PM
- $18+ per hour depending on level of experience
- $250 Paid toward medical insurance after first 90 days, 401K & profit sharing after 1 year, one week of paid vacation after 1 year (begins to accrue after first 90 days), 4 sick days after first 90 days, 6 holidays per year, & paid parking.
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