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Front Office

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HIRED! CONGRATULATIONS TO SHANNON! - â€‹Front Office at ENT practice

HIRED! CONGRATULATIONS TO ANGIE! - â€‹Front Office at Orthopedic practice

Job # 2516

FRONT OFFICE 

(Job # 2516) FRONT OFFICE for Beverly Hills Internal Medicine concierge medical practice. Opportunity to be the welcoming face and voice of a high-profile concierge medical practice.

 

JOB DETAILS

  • Handle a very busy Front Office with multiple phone lines and multiple doctors' schedules

  • Welcome patients, check patients in, scheduling Collect payments and handle batching collections & credit card payment daily

  • Provide callers with the benefits and details of concierge medical care

  • In charge of Patient flow, filling schedule gaps and ensuring the schedule is maximized for doctor time and patient care

  • Schedule procedures including paperwork and consents

  •  

REQUIREMENTS

  • 3+ years consistent experience as a Front Office in a private medical practice EMR

  • Internal Medicine experience preferred

  • Experience with ability to pick up new program quickly

  • Experience with Meaningful Use very helpful!

  • Prior experience working with multiple doctors

  • Experienced handling multiple phone lines effectively

  • Ability to handle a fast pace with poise and professionalism

  • Experienced at prioritizing multiple tasks, phones, check-ins

  • Must have a strong understanding of medications

  • Ideal candidates have experience in a “no insurance” or Concierge medical practice

  • Polish in appearance, diction and written communication

  • Ability to develop rapport with callers, explain the benefits of concierge medicine and secure appointments.

  • Must be punctual, dependable, able to prioritize work with co-workers and have initiative to accomplish tasks with minimum direction Able and desire to commit to a long-term, permanent position without interruption

 

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 7:45a-4:15p - full time 40-hr work week

  • $23-$26/hr depending on experience

  • Benefits include full medical, disability, parking, vacation, sick and holidays with a 401(k) matched after 1 year

Job # 2515

FRONT OFFICE

Pacific Palisades 

(Job # 2515) FRONT OFFICE for PACIFIC PALISADES Internal medical practice.  If you live in the Valley and want to avoid Beverly Hills but want a great pay and benefits - this is the place for you!

​

JOB DETAILS

  • Work in a team of three (3) to coordinate the Front Office for a two-doctor practice

  • Coordinate calls, check-ins and appointment schedules

  • Welcome patients, check patients in, schedule appointments, Collect and post payments 

  • Coordinate patient flow, triage calls, and ensure the schedule is maximized 

  • Data entry of patient information into the EMR system

  • Coordinate medical records requests

  • Occasionally room a patient in a pinch

 

REQUIREMENTS

  • 3+ years consistent experience as a Front Office in a private medical practice

  • EMR experience with an ability to pick up new computer program quickly with minimum guidance

  • Prior experience working with multiple doctors in a fast-paced work environment

  • Experienced coordinating multiple phone lines and in-office patient check-in effectively

  • Ability to handle a fast pace with poise and professionalism ensuring patients' needs are handled

  • Experienced at prioritizing multiple tasks, phones, check-ins

  • Internal Medicine or Cardiology experience highly desired

  • Ability to handle a busy atmosphere, analyze tasks, prioritize and accomplish tasks 

  • Polish in appearance, diction and written communication

  • Skilled at handling calls to assist with caller requests quickly to move on to other tasks

  • Must be punctual and dependable

  • Desire and ability to work with co-workers to ensure tasks are accomplished in a timely manner​

 

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 7:45a-4:15p - full time 40-hr work week

  • $23-$26/hr depending on experience

  • Benefits include full medical, disability, parking, vacation, sick and holidays with a 401(k) matched after 1 year

Job # 2509

OFFICE COORDINATOR

(Job # 2509)  OFFICE COORDINATOR for AESTHETICS SURGEON in SANTA MONICA

 If you have experience working in private medical practice, enjoy Front and Back Office, are self-driven and enjoy handling all the details personally, this may be for you!  

 

JOB DETAILS

  • Sole employee for the doctor in a patient-focused aesthetics and surgery practice

  • Ensure a schedule that maximizes practitioner time without patients feeling rushed

  • Make and confirm appointments, handle phones and greet patients

  • Engage callers and in-office patients with information on the latest anti-aging products and services

  • Collect copays, do insurance verification and pre authorizations

  • Room patients taking vitals and documenting medical history and patient goals

  • Ensure rooms are cleaned and stocked and patient areas are well maintained

  • Schedule surgeries including working with patients on pre-op exams, consents and financial coordination

  • Send bills to the biller

  • This is a PAPER OFFICE so no computer experience required

 

REQUIREMENTS

  • 2+ years’ experience working Front Office in a private medical practice

  • Experience working in some area of aesthetics, surgery or dermatology required

  • Interest in learning about the latest anti-aging products and services (and telling callers and patients about them!) 

  • Ability to arrive on time for work on the scheduled work days

  • Polished and professional communication skills written and spoken

  • Personal initiative to identify what needs to be done, prioritize, make to-do list, adjust as needed to accomplish goals

  • High level of organization to balance tasks for multiple patients ensuring consents, insurance, pre-op exams and other details are handled well in advance of surgery day

 

SCHEDULE, COMPENSATION AND BENEFITS

  • 4-day work week - Monday - Thursday 9-5 $30hr.

  • Flexible schedule if needs 3 days

  • $100 towards your health insurance choice

  • 40 hrs Sick per year

  • 1 week vacation after 1 year, then 2 weeks thereafter

  • Paid Parking provided

Job # 2511

FRONT OFFICE TEMP

- Burbank

(Job # 2511 - TEMP) FRONT OFFICE TEMP for Burbank-area mid-sized Pulmonary practice

 

JOB DETAILS

  • One of three Front Office staff who work cohesively to handle the front office, overlapping duties and ensuring a fluid and efficient front desk and quality patient management

  • Coordinate the details of 60-80 patient visits per day - this is a BUSY practice!

  • Triage calls on a 6-line phone system, providing information, answering questions and making appointments

  • Coordinate and confirm appointments for MRI-CTs, procedures and exams

  • Coordinate charts ensuring all paperwork, test results and follow-ups are present for upcoming appointment date

  • Collect copayments and balances, documenting details

  • handle authorizations, referrals and coordinate insurance information

  • Coordinate medical records requests and test results with external offices and patients

  • Strong training program to learn the systems

  • Staff is integrated into the full scope of the Front Office

  • Staff's duties are added as tasks are mastered and personal pace to handling work tasks picks up

 

REQUIREMENTS

  • ABILITY TO HANDLE BUSY!!

  • Experience with both VIP patients and HMO insurance patients

  • Have a proactive mentality seeing what needs to be handled and do it with minimum direction

  • Ability to work efficiently and effectively in a Front Office team setting

  • Professional interpersonal communication skills in working with other Front Office staff, doctors and patients

  • Computer proficient to learn scheduling and medical records programs, answer emails and coordinate medical records

  • Efficient typing skills in terms of speed and accuracy

  • Professional writing and speaking skills to ensure chart details are recorded accurately

 

SCHEDULE, COMPENSATION

  • M-F 8:30-5:30p

  • $20 - $21/hr

  • Paid parking

Job # 2497

PERSONAL INJURY COORDINATOR / INSURANCE SPECIALIST

(Job #2497) Seeking a Personal Injury Coordinator / Insurance Verification Specialist for an Interventional Pain Management Practice in Beverly Hills!

 

JOB DETAILS

  • Handle a variety of responsibilities, identifying priorities and accomplishing tasks in a timely manner

  • Initial and ongoing contact with patients, attorneys, and medical providers

  • Scheduling PI medical appointments

  • Request PI medical records

  • Manage PI client’s medical care

  • Open and close PI files

  • Verify eligibility and insurance benefits for Medicare patients

  • Maintain accurate policy details in the Practice Management Software prior to patient appointments

  • Communicate with Medicare patients effectively to resolve any eligibility issues

  • Confirm copayments with patients prior to scheduled appointments

  • Point of contact for internal and external inquiries regarding eligibility

  • Gather, analyze, and research information/documents

  •  

REQUIREMENTS

  • Must have 2+ years of prior experience in an Administrative role with a Medical or Pain Management Practice Basic knowledge of medical terminology

  • Ability to manage a high call volume and emails prioritizing and responding to patient requests in a timely manner Excellent organizational, written and communication skills with a high attention to details

  • Comfort with requesting and collecting large payments

  • Professional polish in working with referring medical offices and attorneys

SCHEDULE, COMPENSATION AND BENEFITS

  • Monday to Friday 8:30am – 5pm

  • Pay: Starting at $28.00 per hour

  • Benefits: Health, Dental, Vision, 401k, PTO, Paid parking, 3 Sets of scrubs yearly

Job # 2480

FRONT OFFICE

(Job #2477 ) FRONT OFFICE for Burbank-area mid-sized Pulmonary practice

​

JOB DETAILS

  • One of three Front Office staff who work cohesively to handle the front office, overlapping duties and ensuring a fluid and efficient front desk and quality patient management

  • Coordinate the details of 60-80 patient visits per day - this is a BUSY practice!

  • Triage calls on a 6-line phone system, providing information, answering questions, and making appointments Coordinate and confirm appointments for MRI-CTs, procedures, and exams

  • Coordinate charts ensuring all paperwork, test results, and follow-ups are present for upcoming appointment date

  • Collect copayments and balances, documenting details

  • Handle authorizations, referrals and coordinate insurance information

  • Coordinate medical records requests and test results with external offices and patients

  • Strong training program to learn the systems

  • Staff is integrated into the full scope of the Front Office Staff's duties as tasks are mastered and personal pace to handling work tasks picks up

 

REQUIREMENTS

  • Experience with both VIP patients and HMO insurance patients

  • Have a proactive mentality seeing what needs to be handled and do it with minimum direction

  • Ability to work efficiently and effectively in a Front Office team setting

  • Professional interpersonal communication skills in working with other Front Office staff, doctors, and patients Computer proficient in learning scheduling and medical records programs, answering emails and coordinating medical records

  • Efficient typing skills in terms of speed and accuracy

  • Professional writing and speaking skills to ensure chart details are recorded accurately

 

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 8:30 am - 4:30 pm

  • $19 - $21/hr depending on experience

  • Benefits including Medical, Dental and Vision, AFLAC, 2 weeks vacation per year, 401(k) (not matched) paid holidays, paid parking and sick days

Job # 2475

FRONT and BACK OFFICE

Wednesdays

and

Thursdays

(Job # 2475 ) PART TIME with BENEFITS!!  BILINGUAL FRONT AND BACK OFFICE for West LA medical practice.  1-2 days per week Wednesdays and optional Thursdays.

  

JOB DETAILS 

  • Support other Back Office staff with Rooming Patients and Interpretation for Spanish speaking patients, 

  • Assist handling medication refills

  • Assist Front Office as needed with calls, appointments, patient check in as needed

 

REQUIREMENTS 

  • Bilingual Spanish required without option

  • Medical Assistant from an accredited Medical Assisting program

  • 2-3 years of private medical practice experience.

  • MUST BE VACCINATED

  • Computer experience with using an EMR system

  • Ability to be PUNCTUAL and reliable for the established work schedule.

 

SCHEDULE and BENEFITS

  • 8:30-5:30 full day Wednesdays and optional Thursdays

  • Benefits include PTO, sick, and paid parking

  • Salary $22+ DOE

Job #2466

AESTHETICS

FRONT and BACK OFFICE

(Job #2466) MEDICAL FRONT and BACK OFFICE for a Beverly Hills PLASTIC SURGERY and INTERNAL MEDICINE practice. 

RESPONSIBILITIES

  • Make and confirm appointments ensuring a solid schedule for best use of practitioner time

  • Coordinate schedules for multiple practitioners in and out of the office

  • Provide appointment planning details to patients

  • Check in patients confirming personal, insurance and co-payment information

  • Triage caller inquiries ensuring a quick and professional follow-up of information

  • Create patient files and update existing files using EMR system

  • Room patients taking vitals, documenting medical history and changes from last visit

  • Assist with exams when extra hands are needed

  • Blood draw and injections helpful but not required

 

QUALIFICATIONS

  • Strong organizational and teamwork skills are required as this position works hand-in-hand with other staff members

  • Blood draw and injections helpful but not required

  • Medical Assistant Certification and experience working both Front and Back Office

  • Must have a professional-level of verbal communication and presentation appropriate for a high-level aesthetics practice

  • Ability to thrive in a fast-paced environment, evaluating task priorities shifting duties as needed Medium level of computer proficiency with an ability to pick up new programs with relative ease and light guidance 

  • Ability to arrive on time, daily to work for the benefit of the patients and co-workers.

  • Mindset that whatever needs to be done to ensure proper patient care is in the job description!

 

SCHEDULE, SALARY AND BENEFITS

  • M-F 8:30a-5:30p

  • Competitive salary based on experience

  • Benefits include 100% paid health insurance from employer’s options, Vacation, Sick, Holidays and fully paid parking.

Job #2447

MEDICAL SECRETARY

(Job #2447)  MEDICAL SECRETARY for Cardiology practice in Beverly Hills.

This position is for someone who is very accommodating and can work directly with the doctor to handle all scheduling and patient needs

 

JOB DETAILS

  • Scheduling and coordinating multiple cardiac procedures i.e.: Nuclear stress tests, vascular studies, echocardiograms, cardiac CT scans, treadmills, holter monitors, cath lab

  • Taking and handling messages for the doctor

  • Maintaining doctor schedule for surgery and other meetings

  • Add a patient to the EMR system

  • Handle pharmacy call and refills

  • Triage patient needs, coordinating follow-up with doctor

  • Coordinate patient pre-surgical consents, records requests and other miscellaneous documents

 

REQUIREMENTS

  • Prior experience as a private practice doctor's administrative assistant or secretary

  • Ability to handle a fast pace while remaining focused and reprioritizing tasks as needed

  • Ability to proactively approach patients and initiate the conversation of Concierge membership

  • Strong knowledge of medical terminology for internal medicine or cardiology

  • Computer proficient to learn the EMR system to schedule and maintaiin patient data

  • Professional communication verbal and written

  • Initiative to reach out to patients, collect payments and ensure patient satisfaction

  •  

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 8a-5pm

  • Competitive Compensation based on experience 

  • Benefits include Health Insurance, Parking, Vacation, Sick and Holidays

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