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Patient Coordination
Coordinators, Marketing, Recruiting, Sales
HIRED! CONGRATULATIONS TO ANGIE! - Front Office at Orthopedic practice
JOB #2554
MEDICAL PRACTICE ADMINISTRATOR
(Job #2554 ) MEDICAL PRACTICE ADMINISTRATOR with Billing and ideally Med-Legal experience for a Santa Monica private practice. This is a single-doctor practice so this role is crucial to the success of the practice! If you are a self-motivated person who likes to run the show, has medical billing and Prime Clinical experience - this may be an ideal opportunity for you!
JOB DETAILS
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Handles appointments, depositions and evaluations ensuring a strong schedule to maximize doctor time with patients.
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Coordinate insurance verification, collection and posting of payments
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Handles the billing and collection of services through online billing portals
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Evaluates denied billing, identifying the issue, drafting appeals letter and resubmitting the billing for insurance company payment
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Is the primary contact for patients, the liaison with attorneys’ offices and other outside vendors.
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Assist with online research for med-legal cases
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Transcribe dictated reports for med-legal use
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Evaluate workload and adjust tasks as needed to efficiently handle high priority matters
REQUIREMENTS
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3+ years' experience handling the Front Office or Billing of a private medical practice
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Prior experience using Prime Clinical EMR system
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Strong computer and online research skills
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Experienced coding with ICD-10 codes with the knowledge of how to look up codes when needed to ensure billing is complete and accurate when submitted to reduce denials
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Strong writing skills to take notes, draft appeals letters and communications with outside professional offices
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Fast and accurate typing speed for transcription and note taking
SCHEDULE, COMPENSATION AND BENEFITS
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Full time with option for 4-day week M-F
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Hourly based on experience - $28- $30hr stipend toward health insurance, parking provided, vacation, sick and holiday PTO.
JOB #2544
LVN Patient Coordinator
San Bernardino County - Rancho Cucamonga
(Job #2544) LVN / PATIENT CARE COORDINATOR for Aesthetics practice in San Bernardino County / Rancho Cucamonga area. Great opportunity for an MA who is a new LVN! Great support and training to get you going! Drive the other direction for an easier commute!
JOB DETAILS
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This role is the patient’s primary source leading them through the plastic surgery process from start to finish!
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Educate callers about the doctor, the practice’s offerings, the plastic surgery process and other details to secure consultations
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Provide potential patients with education and options about procedures during a consultation
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Work with patients to understand what to expect and what arrangements to make for before and after surgery
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Coordination of all documents/consents/insurance, assist with any financial matters or connect to resources
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Take photos at all stages of the process ensuring they are included in the patient’s chart
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Assist with occasional suture removal or light wound care/bandaging.
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Not shy about photographing a nude body for pre and post-op purposes
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The staff rotates a PAID week-long on-call triage schedule
REQUIREMENTS
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This role is open to someone coachable / a newer LVN but requires prior Back Office experience that may include work as a medical assistant.
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Experience working in a surgical environment is highly desired but private medical practice or hospital experience is required!
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Not shy around nudity with an ability to relax nervous patients during exams and personal discussions
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Upbeat and outgoing personality - ability to talk with anyone about plastic surgery on any body part
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Should have some level of “Sales experience to “sell” the practice by developing a rapport with people calling in for information.
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An ability to pick up the phone and call anyone to secure information, referrals or handle surgery preparations.
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Ability to remain calm and reassure nervous patients during the process
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Polished appearance, clear communication style spoken and written
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Computer proficiency to coordinate documents, update charts and coordinate surgical arrangements
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Strong attention to details and an ability to ensure all details are in order prior to surgery day
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This role does not require blood draw or IV experience but should be comfortable assisting with post-op wound and drain care if needed,
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SCHEDULE AND BENEFITS
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M-F 40-hour week. Flexibility option with an option for a short day Mondays!
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$28-32 per hour based on prior experience Staff are paid for their rotation covering on-call triage. $350/month toward choice of medical plans including HMO and PPO
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Paid Holidays, 2 weeks PTO, 401(k) after 1 year with 3% contributed whether or not employee contributes
JOB #2530
SURGICAL COORDINATOR
(Job #2530) SURGICAL PATIENT CARE COORDINATOR for BEVERLY HILLS surgical and aesthetics practice. Are you experienced in coordinating surgeries? Interested in a position with growth? Enjoy handling the entire process start to finish? Like to work independently? Have good sales skills? Enjoy helping patients achieve their personal appearance goals? We seek someone who can assist patients from initial inquiries through post-op recovery! Who is a self-starter and can be depended on to run the show!
JOB DETAILS
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Handle caller, web and social media inquiries providing details on practice services driving patient consultations and procedures.
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Sit in on consultations, providing patients with information and options on costs
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Handle Insurance verification and discuss financial responsibility with patients, providing resources and options for payment
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Once procedure is booked, coordinate all pre-op exams, consents and other paperwork
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Coordinate the staff and surgical suite details, order garments and other supplies needed
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Counsel patients on what to prepare for pre-op and post-op such as transportation, recommended supervision and support, post-op exams and what to expect post-op
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As the practice grows, this position will turn into a management role helping to expand the practice, services and staff
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Liaison with patients, insurance biller, and social media team (all contracted help communicates with Practice Manager)
REQUIREMENTS
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Experience working with patients in an aesthetic surgical or dermatology practice setting
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The ability to close the deal in consultations
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Professional level communication skills, written and verbal
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Personable and outgoing demeanor to build a strong rapport with patients so they feel supported through their entire process
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Persistent and organized in ensuring all details are handled and patients are prepared in advance of procedure day
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Computer proficient in PC and iPad, with an ability to learn the EMR program on your own
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Experience in handling the coordination of multiple surgeries in overlapping schedules
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Understanding of medical billing to support external billing staff with details
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Dependable - must be able to arrive on time, be at work every day and handle tasks with minimum supervision
SCHEDULE, COMPENSATION AND BENEFITS
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$65k per year PLUS productivity bonus!!
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Full Time Mon-Fri
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Benefits include paid holidays, sick, paid parking, retirement plan, option for health insurance and discounts on practice service