VISION 

Optometry, Ophthalmology, Surgery

(Job # 2525)   West LA OPHTHALMOLOGY, SURGERY AND AESTHETICS practice looking for a skilled SURGERY SCHEDULER and PATIENT CARE COORDINATOR.  This is a great opportunity for someone who enjoys working with patients to achieve their vision and facial aesthetic goals! 

 

ABOUT THE POSITION

• Support the Phone Team to identify potential patients, provide information on the practice’s services and leverage calls into consultation appointments with providers

• Assist during consultations providing details on costs, options, payment resources, and answering questions to book procedures and surgeries

• Work directly with booked patients to coordinate procedure/surgery date, pre-op exams, insurance and payment details, consents and other paperwork.

• Counsel patients on what to expect and prepare for prior to, during and after the procedure/surgery

• Support patients post-procedure with check in calls, prescriptions and keeping doctors updated on patient status

• Handle insurance verification, referrals and authorizations

• Work with billing staff to ensure they have full details to ensure clean billing and prompt payment

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QUALIFICATIONS:

• Minimum 2 years’ prior experience coordinating surgeries

• Ophthalmology experience highly desired but optional depending on other aesthetic or surgical experience

• Experience assisting patients with surgical documentation, consents and processes

• Sales or experience with a cash-pay medical practice highly desired

• Experience working with injectibles, skincare treatments and other aesthetic products and procedures a plus

• Ability to counsel patients on what to expect how to plan for their procedure

• High level of organization to coordinate many surgeries simultaneously ensuring all details are in order in advance of surgery day.

• Professional presentation, speech and writing skills

• Proactive mentality to see what needs to be handled and handle it but also support others as needed

• Ability to be prompt for work, complete tasks on a deadline and dedicated to working with others to help patients achieve their healthcare goals

• Job offers contingent on a clean background check ​

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SCHEDULE, COMPENSATION AND BENEFITS

• M-F  8:30a-5p

• Compensation  $22.00 - $25.00 per hour plus bonus

• Benefits include Health, Dental, Life, Vision, 401(k), Vacation, sick and Holidays!